Zurn z6900 is a touchless bathroom faucet that brings a ton of smart features that benefits you in your daily life. It gives you a more hygienic environment in the bathroom and reduces your contact with germs.
Touchless faucet problems are different from regular faucets. If a touchless faucet is a new thing for you, you might be not aware of its problems. Over the past few years, hands-free faucets have become more and more popular and Zurn z6900 is one of them. If your Zurn z6900 is having any issues and not working properly, you can take the help of this Zurn z6900 faucet troubleshooting guide. Here are common issues for Zurn z6900 faucet and their solutions.
Zurn z6900 Faucet Troubleshooting Guide
1. The Zurn z6900 Faucet Won’t Turn on
Are you feeling frustrated because your Zurn z6900 touchless faucet is not turning on? There might be a small issue that causes this situation. Don’t jump to conclusions and assume there’s a problem with the faucet itself just yet.
The power to the sensor of the Zurn z6900 faucet is important for its smooth running. So, when your touchless faucet won’t turn on, the first thing you should check its power supply.
You wave your hand in front of the sensor for many times but it won’t respond. In most cases, the problem can be easily fixed by replacing the batteries of the faucet.
To check the condition of the battery, you can use a multimeter. It will give the output reading of the batteries. It will give an idea to identify dead batteries. If you don’t have a multimeter don’t worry, change all batteries of the Zurn z6900 faucet. They are not costly.
If you haven’t changed batteries for a long time, there’s a good chance that you won’t encounter any further issues. However, it’s always a good idea to inspect the connection points when you’re unable to get a response from the smart system. Sometimes, a loose or faulty connection could be the cause of the problem.
2. Solenoid Issue
When it comes to fixing Zurn z6900 faucet issues, one common issue that many people encounter is a faulty solenoid.
You have checked the batteries and they are in good condition then the problem might be with the solenoid.
To check the condition of the solenoid, you need to use a multimeter. It will determine the state of the solenoid valve and give you an idea about the solenoid condition. If there is no reading on the multimeter, you need to change the solenoid valve.
Go to the Zurn official website and according to the faucet model, get a new solenoid for you. Replace the old solenoid with a new one.
3. Clogged Aerator
When the Zurn z6900 faucet won’t work, people easily jump to the conclusion that its touch sensor is not working. But there is another reason that sometimes goes unnoticed – the clogged aerator.
This small but important part of the faucet is located inside the faucet’s mouth. From the mineral deposits of your water supply, it will be easily clogged and restrict or stop the water flow. With this simple step, you can fix a clogged aerator.
First, remove the aerator to check after removing the aerator the faucet is working properly or not. If the problem disappears without the aerator, chances are it needs some attention.
An easy solution to clean the aerator is to soak it into the vinegar. The acidic property of the vinegar will dissolve mineral deposits and restore the aerator’s functionality. If the aerator is damaged, it might be good to replace it.
4. Leaking Issue
If your Zurn z6900 hands-free faucet is having leaking issues, the reason might be clogged or loose parts. The leaking issue is not related to the sensor of the faucet.
Starts with inspecting the water line connections of the Zurn z6900 faucet. It is a high chance that connections are not tightened properly and cause to leak. Fortunately, a simple tightening of the nut should fix the issue. Check every nut of the faucet and tighten them. Avoid over-tightening the nut.
5. No Water From the Faucet
Dealing with a Zurn z6900 faucet that doesn’t dispense the water despite your commands can be incredibly frustrating. In some conditions clogged parts of the faucet are the primary reason for this situation.
To start with no water issue, first, check the shut-off valve of the faucet and ensure it is in the on position. By addressing any water supply problems originating from the main valve, you can often resolve the issue promptly.
Sometimes insufficient water pressure also causes this issue. Before calling a plumber, check the water pressure in the house.
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6. Installation Issue
Installation of the Zurn z6900 faucet is not a tough task and many people install it personally. It will reduce the plumber’s cost. But if you don’t know anything about plumbing and installing a faucet, you might make mistakes while doing the installation.
If you have installed the Zurn faucet by yourself and it is not working properly, you should consult with the Zurn customer service executives. They will guide you to fix the issue. If a still problem exists, take the help of a plumber.
Can Resetting Zurn z6900 Help To Fix Faucet Issues?
There is a reset button in Zurn z6900 touchless faucet. By resetting the faucet, you can give a new life to it. A reset will work to fix many issues with the Zurn z6900 hands-free faucet.
Don’t know where is the reset button, check the battery box of the faucet. You will find a reset button near it. If you are not able to find the reset button, consult with the manufacturer of your faucet to know the exact location.
The reset faucet process works as a simple power cycle. Just turn the faucet off and wait for a few minutes and then turn it back on. This simple step sometimes solves minor issues that you find with the Zurn z6900 faucet.
The reset process allows the internal mechanisms to recalibrate, eradicating any glitches that might have impeded the smooth flow of water.
Why Is My Zurn Faucet Flashing Red?
There is a LED light on the Zurn faucet. When this light turns into red, it means there is an issue with the batteries or power supply of the faucet.
If your Zurn faucet gets power from the batteries, a red flashing light indicated the low power of the batteries. Get new batteries and replace them with old ones.
If your Zurn faucet gets power from the AC power supply of the house, a flashing red light indicates an electrical or wiring issue with the faucet. Check the electrical connection of the faucet power supply. Take extra care while checking electrical connections.
How To Clean Zurn Sensor Faucet?
Like regular taps, the Zurn sensor faucet also requires cleaning. A faucet cleaning is essential to maintain its look new. For the cleaning process, you need a soft cloth or sponge, mild dish soap or vinegar, a small soft brush, and a bowl of warm water.
Sensor faucets get activated with hand movement, so turn off the shut-off valve to stop the water supply.
Use a sponge to wipe down any visible debris from the Zurn sensor faucet. be gentle to avoid any scratches on the faucet body.
Take warm water in the bowl and mix vinegar or mild dish soap into it. This solution will not damage the faucet finish. Dip the soft cloth or sponge into the solution and starts wiping the faucet body. If there are any stubborn stains or buildup, use a small brush (such as a toothbrush) to scrub gently.
When cleaning is done, rinse the faucet with clean water to remove any soap residue or vinegar. Use a damp cloth to dry the faucet. Make sure there is no moisture left, as it can cause water spots or damage over time.
Final Words
This detailed Zurn z6900 troubleshooting guide will help you fix most issues with the faucet. Hopefully, your issue with the Zurn sensor faucet might easily be resolved after reading the guide. If you Zurn faucet in the warranty period, take the help of the Zurn customer care service to fix the issue. They are trained to guide you properly.
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James Lewis is a seasoned plumber and faucet enthusiast who shares his expertise on Faucetsavvy.com. With over 15 years of experience in the plumbing industry, he’s passionate about helping homeowners find the perfect faucet for their needs. He’s also dedicated to empowering DIY enthusiasts with the plumbing knowledge and skills needed to repair and maintain their faucets.